Customer care executive

ITM RECRUITMENT SERVICES
Posted 2 days ago
Location

Jaipur, Rajasthan

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Monthly Salary Range
₹15,000 - ₹25,000
Education 12th Pass
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both (Male/Female)

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Customer Care Executive Jobs in Jaipur – Job Description

We are hiring Customer Care Executives for reputed BPO and customer support companies in Jaipur. Freshers as well as experienced candidates are welcome to apply. The role involves handling customer inquiries, resolving issues, providing product or service information, and ensuring excellent customer satisfaction through phone, email, or chat support.

Candidates should have good communication skills, a positive attitude, and basic computer knowledge. Training will be provided to eligible candidates.


Key Responsibilities

  • Handle inbound and outbound customer calls professionally.
  • Resolve customer queries and complaints in a timely manner.
  • Provide accurate information about products and services.
  • Maintain customer records and update CRM systems.
  • Follow company policies and quality standards.
  • Achieve daily and monthly performance targets.
  • Coordinate with internal teams to resolve customer issues.

Eligibility

  • 12th Pass, Graduate, or Undergraduate
  • Freshers and Experienced candidates can apply
  • Good communication skills in Hindi and basic English
  • Basic computer knowledge
  • Customer-focused attitude

Salary & Benefits

  • Salary: ₹18,000 – ₹32,000 per month (depending on experience)
  • Performance Incentives
  • Attendance Bonus
  • Paid Training
  • PF & ESIC Benefits
  • Career Growth Opportunities

Job Details

  • Job Role: Customer Care Executive
  • Location: Jaipur, Rajasthan
  • Industry: BPO / Customer Support / Call Center
  • Employment Type: Full-Time
  • Shift: Day Shift / Rotational Shift (Company Requirement)

Why Apply?

  • Freshers are welcome.
  • Immediate joining opportunities.
  • Attractive salary with incentives.
  • Professional work environment.
  • Excellent career growth in the BPO industry.