Customer Support

ITM RECRUITMENT SERVICES
Posted 1 days ago
Location

Sector 18, Gurugram, Haryana

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Monthly Salary Range
₹15,000 - ₹25,000
Education 12th Pass
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both (Male/Female)

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Customer Support Executive Job Description

Job Title: Customer Support Executive

Job Responsibilities:

  • Handle customer queries through phone, email, or chat.
  • Resolve customer complaints in a professional manner.
  • Provide accurate information about products and services.
  • Maintain customer records and update CRM.
  • Ensure high customer satisfaction.
  • Follow up with customers when required.
  • Escalate unresolved issues to the concerned team.

Eligibility: