Email&Chat process

ienegizer
Posted 20 days ago
Location

Noida, Uttar Pradesh

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Monthly Salary Range
₹45,000 - ₹50,000
Education Graduate
Experience 2 years
Language Required Excellent communication skills in english
Gender Preference Both (Male/Female)

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

Here’s a **professional Job Description** you can directly use for **LinkedIn / Naukri / Indeed** 👇


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## 🌍 International Customer Support Executive


📍 **Location:** Noida

💼 **Employment Type:** Full-Time | Work From Office


### 💰 **Salary & Benefits**


* **CTC:** ₹35,000 – ₹50,000 per month

* **Attractive performance-based incentives**

* Growth opportunities in a reputed MNC environment


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### 📝 **Job Responsibilities**


* Handle **international customer queries** via voice, chat, or email

* Provide accurate information and resolve customer issues efficiently

* Maintain high standards of customer satisfaction and quality

* Follow company policies, procedures, and compliance guidelines

* Document interactions and update customer records


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### 🎯 **Eligibility Criteria**


* **Graduate / Undergraduate** candidates can apply

* **Excellent English communication skills** (verbal & written)

* Minimum **6 months experience** in an **International BPO / Customer Support process**

* Ability to work in **rotational shifts**

* Customer-focused attitude with problem-solving skills


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### ⭐ **Preferred Skills**


* Experience in international voice or blended processes

* Strong listening and interpersonal skills

* Basic computer knowledge


---


### 🚀 **Why Join Us?**


* Competitive salary package

* Attractive incentives & performance rewards

* Exposure to international clients

* Career growth and learning opportunities


---


📩 **Interested candidates can apply now or share their updated CV.**

📞 **Immediate joiners preferred**


If you want, I can also:


* Convert this into a **LinkedIn post**

* Design a **pamphlet / poster**

* Add **contact number & interview details**


Just tell me 👍