Voice Process Executive

ITM RECRUITMENT SERVICES
Posted 10 days ago
Location

Rohini, Delhi, Delhi

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Monthly Salary Range
₹35,000 - ₹45,000
Education Graduate
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both (Male/Female)

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Voice Process Executive Jobs in Delhi – Apply for the Latest Customer Support & BPO Openings

If you are looking for the latest Voice Process Executive Jobs in Delhi, ITM Recruitment helps you find verified job opportunities with leading BPO companies, call centers, IT firms, e-commerce businesses, banking organizations, telecom companies, healthcare providers, and multinational corporations. Whether you are a fresher or an experienced professional, you can explore a wide range of voice process jobs offering competitive salaries, attractive incentives, and excellent career growth.

Voice Process Executives play an important role in handling inbound and outbound customer calls, resolving customer queries, providing product information, and ensuring high customer satisfaction. Many companies in Delhi regularly hire candidates for domestic and international voice process roles with day shifts, rotational shifts, and night shifts. Current openings commonly include salaries ranging from approximately ₹16,000 to ₹40,000 per month, depending on experience, company, and process.


Job Responsibilities

As a Voice Process Executive, your responsibilities may include:

  • Handle inbound and outbound customer calls professionally.
  • Resolve customer complaints and provide accurate solutions.
  • Explain products and services to customers.
  • Maintain customer records in CRM software.
  • Follow company quality and compliance standards.
  • Escalate complex issues to the appropriate departments.
  • Achieve customer satisfaction and productivity targets.
  • Follow up with customers when required.
  • Maintain accurate call logs and reports.
  • Coordinate with internal teams to resolve customer issues.

Eligibility Criteria

Candidates applying for Voice Process Executive Jobs in Delhi generally should have:

  • 12th Pass, Graduate, or equivalent qualification.
  • Freshers and experienced candidates can apply.
  • Excellent communication skills in Hindi and/or English.
  • Basic computer knowledge.
  • Good listening and problem-solving skills.
  • Ability to work in rotational shifts if required.
  • Positive attitude and customer-focused approach.

Previous experience in Customer Support, Telecalling, International BPO, Domestic BPO, or Call Center is an added advantage but is not mandatory.


Salary and Benefits

Voice Process Executive jobs in Delhi generally offer salaries between ₹16,000 and ₹40,000 per month, depending on the employer, process, and candidate experience. Many companies also provide:

  • Attractive performance incentives
  • Monthly bonuses
  • PF and ESIC benefits
  • Paid training
  • Health insurance
  • Paid leaves
  • Night shift allowance
  • Transport or cab facilities (for selected processes)
  • Career growth opportunities
  • Employee recognition programs

Skills Required

Successful Voice Process Executives should possess:

  • Excellent verbal communication
  • Active listening skills
  • Customer service orientation
  • Problem-solving ability
  • Call handling techniques
  • CRM software knowledge
  • Time management
  • Teamwork
  • Basic computer skills
  • Professional attitude

These skills help professionals deliver excellent customer service and build long-term careers in the BPO and customer support industry.


Why Choose ITM Recruitment?

ITM Recruitment regularly updates verified Voice Process Executive jobs from trusted employers across Delhi and other major cities. Our platform allows job seekers to search, compare, and apply for jobs quickly and easily. Along with Voice Process Executive roles, you can also explore Customer Support Jobs, Call Center Jobs, BPO Jobs, International Voice Process Jobs, Telecaller Jobs, Non-Voice Process Jobs, and Technical Support Jobs.


Apply for Voice Process Executive Jobs in Delhi Today

If you have excellent communication skills and enjoy interacting with customers, a Voice Process Executive role can be a great career choice. Browse the latest Voice Process Executive Jobs in Delhi, upload your updated resume, and apply online through ITM Recruitment.

Register today to receive regular updates about immediate hiring, fresher jobs, and experienced voice process openings from leading companies. Start your professional journey with ITM Recruitment and find the best Voice Process Executive Jobs in Delhi that match your skills, qualifications, and career goals