Collection recovery agent

itm recruitment service
Posted 21 days ago
Location

New Delhi, Delhi

Job Type

Regular

Employment

Full time

Work Area

Work from office

Monthly Salary Range
₹15,000 - ₹25,000
Education 12th Pass
Experience 3 years
Language Required Average communication skills in english
Gender Preference Both (Male/Female)

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Collection Recovery Agent Jobs in New Delhi – Salary, Skills, Eligibility & Career Opportunities (2026 SEO Guide)

Meta Title: Collection Recovery Agent Jobs in New Delhi | Recovery Agent Jobs, Salary & Hiring 2026

Meta Description: Looking for Collection Recovery Agent jobs in New Delhi? Explore the latest Recovery Agent vacancies, salary, eligibility, skills, responsibilities, and career opportunities for freshers and experienced candidates.


Collection Recovery Agent Jobs in New Delhi – Complete Career Guide

Are you looking for Collection Recovery Agent jobs in New Delhi? New Delhi is one of India's largest financial and business hubs, creating excellent employment opportunities in banks, NBFCs, fintech companies, telecom, insurance, BPOs, loan recovery agencies, and financial service organizations. Companies are actively hiring Collection Recovery Agents, Recovery Executives, Collection Executives, Debt Recovery Agents, Field Recovery Officers, and Credit Collection Executives to recover outstanding payments and maintain customer relationships. There are numerous collection and recovery job openings available across Delhi NCR.

Whether you are a 12th Pass, Graduate, Fresher, or an experienced professional, Collection Recovery Agent jobs offer stable employment, attractive incentives, and excellent career growth.


What is a Collection Recovery Agent?

A Collection Recovery Agent is responsible for contacting customers regarding overdue payments, collecting outstanding dues, negotiating repayment plans, maintaining payment records, and ensuring timely recovery while following company policies and RBI guidelines.


Collection Recovery Agent Job Responsibilities

Typical responsibilities include:

  • Contact customers regarding pending payments
  • Handle inbound and outbound collection calls
  • Recover EMI and loan dues
  • Negotiate repayment plans
  • Resolve billing and payment-related queries
  • Update customer records in CRM software
  • Prepare daily and monthly collection reports
  • Coordinate with finance and legal teams
  • Achieve monthly recovery targets
  • Maintain professional customer relationships
  • Follow RBI and company collection guidelines

Eligibility

Most employers prefer candidates with:

  • 12th Pass
  • Graduate in any stream
  • Freshers & Experienced candidates
  • Good communication skills
  • Basic computer knowledge
  • Customer handling skills
  • Two-wheeler and driving licence (for field recovery roles)

Skills Required

A successful Collection Recovery Agent should have:

  • Communication skills
  • Negotiation skills
  • Customer service
  • Recovery and collection techniques
  • Telephone etiquette
  • CRM software knowledge
  • MS Excel
  • Email communication
  • Problem-solving ability
  • Time management
  • Attention to detail
  • Relationship management

Collection Recovery Agent Salary in New Delhi

Salary depends on experience, company, and industry.


Freshers

  • ₹15,000 – ₹25,000 per month

Experienced Candidates

  • ₹25,000 – ₹40,000+ per month

Many companies also provide:

  • Performance incentives
  • Recovery bonuses
  • PF & ESIC
  • Health insurance
  • Paid leaves
  • Travel allowance (Field Roles)
  • Career growth opportunities

Current hiring in Delhi shows Collection Recovery Agent and Collection Executive salaries commonly ranging from ₹15,000 to ₹30,000+ per month, with higher earnings available through incentives and experience.


Industries Hiring Collection Recovery Agents

Collection Recovery Agents are hired by:

  • Banks
  • NBFCs
  • FinTech Companies
  • Insurance Companies
  • Telecom Companies
  • BPO Companies
  • Financial Service Companies
  • Loan Recovery Agencies
  • E-commerce Companies
  • Healthcare Finance Companies

Types of Collection & Recovery Jobs

Popular roles include:

  • Collection Recovery Agent
  • Recovery Executive
  • Collection Executive
  • Debt Recovery Agent
  • Collection Officer
  • Credit Collection Executive
  • Field Recovery Officer
  • Accounts Receivable Executive
  • Credit Control Executive
  • Collection Specialist

Why Choose a Collection Recovery Agent Career?

Benefits include:

  • High demand across industries
  • Attractive incentives
  • Stable career
  • Fast promotion opportunities
  • Skill development
  • Banking and finance exposure
  • Performance-based bonuses
  • Professional work environment

Career Growth

A Collection Recovery Agent can progress to:

  • Senior Recovery Executive
  • Collection Team Leader
  • Collection Supervisor
  • Credit Analyst
  • Collection Manager
  • Recovery Manager
  • Operations Manager
  • Regional Collection Manager

Why Work in New Delhi?

New Delhi offers:

  • Large banking and financial sector
  • Numerous fintech companies
  • Better salary packages
  • Continuous hiring opportunities
  • Corporate work culture
  • Excellent career growth
  • Opportunities with leading national and multinational companies

Tips to Get a Collection Recovery Agent Job

  • Impro