Customer Support Executive

Falcon Point Solutions
Posted 10 hours ago
Location

Kalwar Road, Jaipur, Rajasthan, Kalwar Road, Jaipur

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹16,589 - ₹18,502
Education Graduate
Experience 2 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Customer Support Executive ? Payment Queries

Draft location: Kalwar Road, Jaipur. Full-time, office-based role in loan recovery and customer account support.

  • The selected candidate will prepare daily call outcome summaries for the collection team..
  • The role focuses on follow approved scripts and fair collection practices..
  • Daily work includes review overdue instalment records and arrange follow-up calls..
  • Key responsibility: escalate customer complaints through approved channels..

Focus: team coordination. Relevant collection or banking experience preferred; graduation preferred.

Proposed salary: ?16,589??18,502 per month. Actual vacancy, worksite, salary and eligibility must be confirmed by the employer before publishing.