Call Quality Analyst

Call Quality Analyst ? Recovery Process

Draft location: Galta Gate, Jaipur. Full-time, office-based role in loan recovery and customer account support.

• Key responsibility: support timely resolution of disputed repayment entries..
• You will be expected to help resolve payment confirmation and account reconciliation queries..
• The selected candidate will check repayment commitments and record the agreed next steps..
• The role focuses on monitor assigned portfolio activity and prepare clear status reports..

Focus: CRM record accuracy. Relevant collection or banking experience preferred; graduation preferred.

Proposed salary: ?16,692??18,688 per month. Actual vacancy, worksite, salary and eligibility must be confirmed by the employer before publishing.