Customer Support Executive

Falcon Point Solutions
Posted 1 days ago
Location

200 Feet Bypass, Jaipur, Rajasthan, 200 Feet Bypass, Jaipur

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹16,739 - ₹18,403
Education Graduate
Experience 2 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Customer Support Executive ? Payment Queries

Draft location: 200 Feet Bypass, Jaipur. Full-time, office-based role in loan recovery and customer account support.

  • The selected candidate will review overdue instalment records and arrange follow-up calls..
  • The role focuses on escalate customer complaints through approved channels..
  • Daily work includes assist the team with account status updates and case prioritisation..
  • Key responsibility: explain repayment options clearly without making unsupported promises..

Focus: customer dispute handling. Relevant collection or banking experience preferred; graduation preferred.

Proposed salary: ?16,739??18,403 per month. Actual vacancy, worksite, salary and eligibility must be confirmed by the employer before publishing.