Call Quality Analyst

Call Quality Analyst ? Recovery Process

Draft location: Bhankrota, Jaipur. Full-time, office-based role in loan recovery and customer account support.

• Key responsibility: follow approved scripts and fair collection practices..
• You will be expected to review overdue instalment records and arrange follow-up calls..
• The selected candidate will escalate customer complaints through approved channels..
• The role focuses on assist the team with account status updates and case prioritisation..

Focus: loan account verification. Relevant collection or banking experience preferred; graduation preferred.

Proposed salary: ?17,792??19,373 per month. Actual vacancy, worksite, salary and eligibility must be confirmed by the employer before publishing.