Call Quality Analyst

Falcon Point Solutions
Posted 1 days ago
Location

Phagi Tehsil, Bhankrota, Rajasthan

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹18,292 - ₹20,454
Education Graduate
Experience 2 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Call Quality Analyst ? Recovery Process

Draft location: Bhankrota, Jaipur. Full-time, office-based role in loan recovery and customer account support.

  • Key responsibility: track pending cases and share progress with the team..
  • You will be expected to coordinate with back-office staff for payment receipt updates..
  • The selected candidate will coordinate with supervisors on unresolved repayment queries..
  • The role focuses on use professional language when discussing overdue instalments..

Focus: professional calling etiquette. Relevant collection or banking experience preferred; graduation preferred.

Proposed salary: ?18,292??20,454 per month. Actual vacancy, worksite, salary and eligibility must be confirmed by the employer before publishing.