Call Quality Analyst

Falcon Point Solutions
Posted 1 days ago
Location

Ramganj, Jaipur, Rajasthan

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹19,192 - ₹21,271
Education Graduate
Experience 2 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Call Quality Analyst ? Recovery Process

Draft location: Galta Gate, Jaipur. Full-time, office-based role in loan recovery and customer account support.

  • Key responsibility: support timely resolution of disputed repayment entries..
  • You will be expected to help resolve payment confirmation and account reconciliation queries..
  • The selected candidate will check repayment commitments and record the agreed next steps..
  • The role focuses on monitor assigned portfolio activity and prepare clear status reports..

Focus: team coordination. Relevant collection or banking experience preferred; graduation preferred.

Proposed salary: ?19,192??21,271 per month. Actual vacancy, worksite, salary and eligibility must be confirmed by the employer before publishing.