Quality Analyst

Falcon Point Solutions
Posted 11 hours ago
Location

Adarsh Nagar, Jaipur, Rajasthan

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹19,249 - ₹20,415
Education Graduate
Experience 2 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Quality Analyst ? Collection Calls

Draft location: Tilak Nagar, Jaipur. Full-time, office-based role in loan recovery and customer account support.

  • The selected candidate will support accurate handover of complex customer cases..
  • The role focuses on support timely resolution of disputed repayment entries..
  • Daily work includes help resolve payment confirmation and account reconciliation queries..
  • Key responsibility: check repayment commitments and record the agreed next steps..

Focus: CRM record accuracy. Relevant collection or banking experience preferred; graduation preferred.

Proposed salary: ?19,249??20,415 per month. Actual vacancy, worksite, salary and eligibility must be confirmed by the employer before publishing.