Customer care executive

Falcon Point Solutions
Posted 1 days ago
Location

Johari Bazaar, Jaipur, Rajasthan, Johari Bazaar, Jaipur

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹19,632 - ₹21,545
Education Graduate
Experience 2 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Customer Care Executive ? Loan Service

Draft location: Johari Bazaar, Jaipur. Full-time, office-based role in loan recovery and customer account support.

  • Key responsibility: follow approved scripts and fair collection practices..
  • You will be expected to review overdue instalment records and arrange follow-up calls..
  • The selected candidate will escalate customer complaints through approved channels..
  • The role focuses on assist the team with account status updates and case prioritisation..

Focus: case escalation. Relevant collection or banking experience preferred; graduation preferred.

Proposed salary: ?19,632??21,545 per month. Actual vacancy, worksite, salary and eligibility must be confirmed by the employer before publishing.