Call Quality Analyst

Call Quality Analyst ? Recovery Process

Draft location: Bhankrota, Jaipur. Full-time, office-based role in loan recovery and customer account support.

• Key responsibility: use professional language when discussing overdue instalments..
• You will be expected to maintain confidentiality of customer financial information..
• The selected candidate will maintain accurate follow-up dates and customer contact records..
• The role focuses on support accurate handover of complex customer cases..

Focus: daily portfolio reporting. Relevant collection or banking experience preferred; graduation preferred.

Proposed salary: ?20,792??23,037 per month. Actual vacancy, worksite, salary and eligibility must be confirmed by the employer before publishing.