Call Quality Analyst

Call Quality Analyst ? Recovery Process

Draft location: Gandhi Nagar, Jaipur. Full-time, office-based role in loan recovery and customer account support.

• Key responsibility: check repayment commitments and record the agreed next steps..
• You will be expected to monitor assigned portfolio activity and prepare clear status reports..
• The selected candidate will prepare daily call outcome summaries for the collection team..
• The role focuses on follow approved scripts and fair collection practices..

Focus: professional calling etiquette. Relevant collection or banking experience preferred; graduation preferred.

Proposed salary: ?16,367??18,197 per month. Actual vacancy, worksite, salary and eligibility must be confirmed by the employer before publishing.