Customer care executive

Falcon Point Solutions
Posted 4 hours ago
Location

Kanak Pura, Jaipur, Rajasthan

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹17,057 - ₹18,306
Education Graduate
Experience 2 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Customer Care Executive ? Loan Service

Draft location: Kanakpura, Jaipur. Full-time, office-based role in loan recovery and customer account support.

  • Key responsibility: help resolve payment confirmation and account reconciliation queries..
  • You will be expected to check repayment commitments and record the agreed next steps..
  • The selected candidate will monitor assigned portfolio activity and prepare clear status reports..
  • The role focuses on prepare daily call outcome summaries for the collection team..

Focus: case escalation. Relevant collection or banking experience preferred; graduation preferred.

Proposed salary: ?17,057??18,306 per month. Actual vacancy, worksite, salary and eligibility must be confirmed by the employer before publishing.