Quality Analyst

Falcon Point Solutions
Posted 7 hours ago
Location

Dhawas, Jaipur, Rajasthan, Dhawas, Jaipur

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹17,449 - ₹18,781
Education Graduate
Experience 2 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Quality Analyst ? Collection Calls

Draft location: Dhawas, Jaipur. Full-time, office-based role in loan recovery and customer account support.

  • The selected candidate will follow approved scripts and fair collection practices..
  • The role focuses on review overdue instalment records and arrange follow-up calls..
  • Daily work includes escalate customer complaints through approved channels..
  • Key responsibility: assist the team with account status updates and case prioritisation..

Focus: repayment negotiation. Relevant collection or banking experience preferred; graduation preferred.

Proposed salary: ?17,449??18,781 per month. Actual vacancy, worksite, salary and eligibility must be confirmed by the employer before publishing.