Call Quality Analyst

Call Quality Analyst ? Recovery Process

Draft location: Janpath, Jaipur. Full-time, office-based role in loan recovery and customer account support.

• Key responsibility: assist the team with account status updates and case prioritisation..
• You will be expected to explain repayment options clearly without making unsupported promises..
• The selected candidate will verify account details before discussing payment information..
• The role focuses on review call quality and suggest process improvements..

Focus: professional calling etiquette. Relevant collection or banking experience preferred; graduation preferred.

Proposed salary: ?18,267??19,765 per month. Actual vacancy, worksite, salary and eligibility must be confirmed by the employer before publishing.