Customer service

Teleperformance
Posted 19 days ago
Location

Gurugram, Haryana

Job Type

Regular

Employment

Full time

Work Area

Work from office

Monthly Salary Range
₹25,000 - ₹45,000
Education 12th Pass
Experience 2 years
Language Required Excellent communication skills in english
Gender Preference Both (Male/Female)

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Job Title: Customer Service & Sales Executive


Location: Gurgaon, Haryana


Qualification:


- 12th Pass / Graduate

- Freshers and experienced candidates can apply


Key Responsibilities:


- Handle customer inquiries via calls, emails, and chat.

- Provide accurate information about products and services.

- Resolve customer concerns and ensure customer satisfaction.

- Generate sales opportunities and promote company offerings.

- Maintain customer records and update CRM systems.

- Achieve assigned sales and customer service targets.

- Follow up with customers and build long-term relationships.


Requirements:


- Good communication skills in English and Hindi.

- Basic computer knowledge.

- Positive attitude and customer-centric approach.

- Ability to work in a fast-paced environment.

- Strong interpersonal and persuasion skills.


Salary: As per company standards + Incentives


Job Type: Full-time


Work Location: Gurgaon