International Voice process

Teleperformance
Posted 19 days ago
Location

Gurugram, Haryana

Job Type

Regular

Employment

Full time

Work Area

Work from office

Monthly Salary Range
₹25,000 - ₹45,000
Education 12th Pass
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both (Male/Female)

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Job Title: Customer Service & Sales Executive

Location: Gurgaon, Haryana

Qualification:

  • 12th Pass / Graduate
  • Freshers and experienced candidates can apply

Key Responsibilities:

  • Handle customer inquiries via calls, emails, and chat.
  • Provide accurate information about products and services.
  • Resolve customer concerns and ensure customer satisfaction.
  • Generate sales opportunities and promote company offerings.
  • Maintain customer records and update CRM systems.
  • Achieve assigned sales and customer service targets.
  • Follow up with customers and build long-term relationships.

Requirements:

  • Good communication skills in English and Hindi.
  • Basic computer knowledge.
  • Positive attitude and customer-centric approach.
  • Ability to work in a fast-paced environment.
  • Strong interpersonal and persuasion skills.

Salary: As per company standards + Incentives

Job Type: Full-time

Work Location: Gurgaon