Customer Support Executive

Falcon Point Solutions
Posted 3 days ago
Location

Bapu Nagar, Jaipur, Rajasthan

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹16,039 - ₹17,454
Education Graduate
Experience 2 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Customer Support Executive ? Payment Queries

Draft location: Bapu Nagar, Jaipur. Full-time, office-based role in loan recovery and customer account support.

  • The selected candidate will support timely resolution of disputed repayment entries..
  • The role focuses on help resolve payment confirmation and account reconciliation queries..
  • Daily work includes check repayment commitments and record the agreed next steps..
  • Key responsibility: monitor assigned portfolio activity and prepare clear status reports..

Focus: CRM record accuracy. Relevant collection or banking experience preferred; graduation preferred.

Proposed salary: ?16,039??17,454 per month. Actual vacancy, worksite, salary and eligibility must be confirmed by the employer before publishing.