Quality Analyst

Quality Analyst ? Collection Calls

Draft location: Tilak Nagar, Jaipur. Full-time, office-based role in loan recovery and customer account support.

• The selected candidate will review call quality and suggest process improvements..
• The role focuses on update CRM notes after each customer conversation..
• Daily work includes track pending cases and share progress with the team..
• Key responsibility: coordinate with back-office staff for payment receipt updates..

Focus: daily portfolio reporting. Relevant collection or banking experience preferred; graduation preferred.

Proposed salary: ?16,249??18,162 per month. Actual vacancy, worksite, salary and eligibility must be confirmed by the employer before publishing.