Customer care executive

Falcon Point Solutions
Posted 4 days ago
Location

Ramganj, Jaipur, Rajasthan

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹16,007 - ₹17,588
Education Graduate
Experience 2 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Customer Care Executive ? Loan Service

Draft location: Transport Nagar, Jaipur. Full-time, office-based role in loan recovery and customer account support.

  • Key responsibility: explain repayment options clearly without making unsupported promises..
  • You will be expected to verify account details before discussing payment information..
  • The selected candidate will review call quality and suggest process improvements..
  • The role focuses on update CRM notes after each customer conversation..

Focus: CRM record accuracy. Relevant collection or banking experience preferred; graduation preferred.

Proposed salary: ?16,007??17,588 per month. Actual vacancy, worksite, salary and eligibility must be confirmed by the employer before publishing.