Customer Support Executive

Falcon Point Solutions
Posted 11 hours ago
Location

Kalwar Road, Jaipur, Rajasthan, Kalwar Road, Jaipur

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹16,089 - ₹17,421
Education Graduate
Experience 2 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Customer Support Executive ? Payment Queries

Draft location: Kalwar Road, Jaipur. Full-time, office-based role in loan recovery and customer account support.

  • The selected candidate will track pending cases and share progress with the team..
  • The role focuses on coordinate with back-office staff for payment receipt updates..
  • Daily work includes coordinate with supervisors on unresolved repayment queries..
  • Key responsibility: use professional language when discussing overdue instalments..

Focus: customer dispute handling. Relevant collection or banking experience preferred; graduation preferred.

Proposed salary: ?16,089??17,421 per month. Actual vacancy, worksite, salary and eligibility must be confirmed by the employer before publishing.