Call Quality Analyst

Call Quality Analyst ? Recovery Process

Draft location: Janpath, Jaipur. Full-time, office-based role in loan recovery and customer account support.

• Key responsibility: track pending cases and share progress with the team..
• You will be expected to coordinate with back-office staff for payment receipt updates..
• The selected candidate will coordinate with supervisors on unresolved repayment queries..
• The role focuses on use professional language when discussing overdue instalments..

Focus: daily portfolio reporting. Relevant collection or banking experience preferred; graduation preferred.

Proposed salary: ?16,267??18,263 per month. Actual vacancy, worksite, salary and eligibility must be confirmed by the employer before publishing.