Technical support executive

ITM
Posted 2 days ago
Location

Mumbai, Maharashtra

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Monthly Salary Range
₹15,000 - ₹25,000
Education 12th Pass
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both (Male/Female)

Industry

BPO / Call Center

Interview Process

Telephonic interview
2 rounds of interview

Job Description

🚨 Urgent Hiring – Technical Support Executive | Mumbai

📍 Location: Mumbai, Maharashtra

💼 Job Type: Full-Time | Work From Office

💰 Salary: ₹20,000 – ₹35,000 per month + Attractive Performance Incentives

Job Description

We are hiring Technical Support Executives for a leading company in Mumbai. Freshers and experienced candidates are welcome to apply. The selected candidates will provide technical assistance to customers, troubleshoot software and hardware issues, and ensure a smooth customer support experience. If you have good communication skills and basic technical knowledge, this is an excellent opportunity to build your career.


Key Responsibilities

  • Provide technical support via phone, email, or chat.
  • Troubleshoot software, hardware, and network-related issues.
  • Resolve customer queries in a professional and timely manner.
  • Record customer interactions and maintain accurate support tickets.
  • Escalate complex technical issues to the appropriate team.
  • Ensure high customer satisfaction by delivering quality support.
  • Follow company policies and service standards.

Eligibility

  • Freshers & Experienced Candidates Can Apply.
  • Minimum Qualification: 12th Pass / Graduate.
  • Basic Knowledge of Computer Hardware, Software, and Networking.
  • Good Communication Skills in Hindi & English.
  • Basic Computer Knowledge.
  • Willing to work in rotational shifts, if required.

Benefits

  • 💰 Attractive Salary + Performance Incentives
  • 🎓 Paid Training
  • 📈 Career Growth Opportunities
  • 🏥 PF & ESI Benefits (As Per Company Policy)
  • 🤝 Friendly & Professional Work Environment
  • 🚀 Immediate Joining

Apply Now

🌐 https://itmrecruitment.com

📞 Call/WhatsApp HR: 8745829825